567644 / Customer journey management tool
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567644 / Customer journey management tool
Hankintailmoitustyyppi
Tulokset [TED eF[29]]
Julkaistu
15.1.2026
6.17
(UTC+02:00)
Organisaatio
Veikkaus Oy
Kuvaus
Veikkaus aims to boost its design capabilities by having access to a proven, professional-grade, customer journey management tool that enables Veikkaus teams to map and manage customer journeys and make customer-focused decisions. The tool must be specifically made for customer journey management.
The tool is required to be offered as a fully productized web SaaS product with out-of-box deployment. In other words, no product integrations are to be needed apart from connecting to Veikkaus SSO (Single Sign-on).
More detailed description of the procurement and requirements in the RFP and its annexes.